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GEN108
Customer Relationship Management (CRM) Training
Independence B
Jun 11, 2026
2:00 PM - 2:45 PM
Join us for an engaging CRM training session designed to help you navigate and leverage FIRST’s Customer Relationship Management system. The CRM is a powerful tool that supports all of FIRST’s interactions with internal staff, as well as current and prospective community members. In this training, you’ll learn how to use the CRM to strengthen relationships, streamline workflows, and enhance the overall community experience. By mastering this system, you’ll be better equipped to support our mission and drive growth across FIRST programs. We’re excited to have you join us as we explore how CRM technology helps us serve our community more effectively!
Speakers
Naomi Mancuso
Senior Manager, Operations Support
FIRST
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