Cynthia joined Sagent in 2023, bringing with her over 25 years of legal, operations and regulatory experience in mortgage servicing. Cynthia started her career in banking and finance law working on secondary market mortgage pooling and servicing transactions, MSR acquisitions and portfolio transfers. While in private practice, she prosecuted repurchase and indemnity cases nationwide for three different Top 5 banks. During the mortgage crisis, she worked with mortgage servicers navigating the great default wave and managing the challenges of foreclosure, bankruptcy, eviction and asset management and sale. On a consulting basis, she was selected to train the first class of CFPB examiners in the areas of mortgage servicing, debt collection and credit reporting. The California DFPI was also Cynthia’s client during the examination and enforcement action against Ocwen, wherein she led the audit performed on 66 servicing processes across 300,000 portfolio loans resulting in a $225M fine being handed down for consumer protection violations. Most recently, Cynthia served as Assistant GC and Chief Compliance Officer at Computershare Loan Services (formerly SLS) and just prior to coming to Sagent she spent 4 years at USAA building the Legal Risk program and compliance with two Consent Orders impacting USAA’s bank and other businesses. Cynthia is the head of a “lean and mean” legal team at Sagent that is fiercely committed to customer success in mortgage servicing and supporting the innovative path of Dara.