Conference starts in
Location
Hilton Phoenix Resort at the Peak
7677 N 16th St, Phoenix, AZ 85020
Hotel
The setting for Ignite and HOT this year is the newly renovated Hilton Phoenix Resort at the Peak. Once you register to attend, you will receive a link to reserve your room using our group discount rate.
City Information
We plan to keep you busy at Ignite and HOT, but in case you have some free time, this site will give you details on the must-see attractions in the “Valley of the Sun!”
Local Guide
Are you a visual learner? Check out this map to see the location of our conference venue, the airport, and other attractions in the vicinity of our hotel.
Get your kicks at Ignite ‘26!
Ignite ‘26 heads west to Phoenix with a vibrant theme that fuses the classic Americana charm of Route 66 with the innovative spirit of fintech servicing. Inspired by the iconic road trip anthem, “Get your kicks on Route 66,” our 2026 conference invites attendees on a journey of connection, discovery, and transformation - a nostalgic yet forward-looking roadmap for the future of servicing.
Schedule
03:00 PM - 6:00 PM
Anasazi Lobby
Check-In
Welcome to Phoenix! All attendees should check in during this time to receive the information - and swag - needed for our epic trip down Ignite '26.
04:00 PM - 5:00 PM
Gila
Sagent Smart Bar
Open hours: When it comes to product knowledge, our Sagent Smarties are hip to be square. Walk in to meet with our experts during this time, no appointment needed.
05:00 PM - 5:30 PM
Hohokam Foyer
Fuel Up on Connections: A Networking Event
Before we kick things off, make a pit stop to this networking event to meet fellow Ignite travelers, swap stories, and fuel up for the journey ahead.
Andrea Zubiate, MGR Partner Management
05:30 PM - 7:00 PM
Anasazi Courtyard
Welcome Reception: Meet you at the Drive-In
Catch up with your Sagent friends and industry colleagues at this casual reception under the stars.
06:00 AM - 7:00 AM
Lobby Courtyard
Sweat with Sagent: Get Moving this Morning!
Why yo‑yo, when you can PiYo? Join us for a Pilates‑and‑yoga combo class just for you, held outdoors in the fresh air. What better way to start your journey down the Ignite Mother Road than with movement, mindfulness, and a boost of feel‑good energy?
07:30 AM - 8:30 AM
Anasazi Courtyard
Breakfast Buffet
The diner is hopping! Get the fuel you need to start your day.
07:30 AM - 8:30 AM
Anasazi Ballroom
Studio '26: Professional Headshots
Step into Studio '26 for a fresh, professional headshot that puts you in the spotlight. Our onsite photographer will capture your best look - perfect for LinkedIn, company profiles, and beyond.
08:00 AM - 8:30 AM
Gila
Sagent Smart Bar
By appointment only: When it comes to product knowledge, our Sagent Smarties are hip to be square. Schedule your appointment for a one-on-one meeting during this time.
08:00 AM - 5:00 PM
Anasazi Ballroom
Route 66 Exhibitor Hall
Follow the signs to our must-see partner destinations! Discover new tools, integrations, and innovations designed to keep your servicing journey running smoothly.
08:30 AM - 8:45 AM
Hohokam Ballroom
Welcome to the Open Road of Ignite
Buckle up for Ignite 2026! We're heading down a highway of innovation - full of idea sharing and energy to push servicing forward into the future.
Monika Peltz, SVP Customer Success Management
08:45 AM - 10:00 AM
Hohokam Ballroom
Under the Hood: The Sagent State of the Union
In this session, we'll take closer look at the engine powering Sagent's growth. Learn how we're staying tuned for performance and progress on the road ahead.
Chris Marshall, Chairman & CEO
Sridhar Sharma, President
09:15 AM - 10:00 AM
Hohokam Ballroom
Cruising through Change: The Future of Servicing
The servicing landscape is evolving - fast. In this panel discussion, industry leaders will explore the challenges shaping today’s market and how they’re tackling them head-on. Hear directly from industry leaders and learn how they're adapting in real time.
Monika Peltz, SVP Customer Success Management
David Sheeler - Senior Executive Vice President & President of Residential Servicing, Freedom Mortgage
Seth Sprague - Director, Mortgage Banking Consulting Services, Richey May
Chris Wittrig - Sr. Vice President CIO, Land Home Financial Services
10:45 AM - 11:00 AM
Break
11:00 AM - 12:00 PM
Hohokam Ballroom
The Partner Garage: Pull in for Updates
Join the Strategic Partnerships Team for a hands-on look at the latest tune-ups across Sagent's Partner Program and integrations. Our team will walk you through what's new, what's improving, and how we're building more horsepower into our collaborations this year.
Art Calhoun, VP Strategic Partnerships
Andrea Zubiate, MGR Partner Management
Jason Breault, VP Implementations
Joe Dombrowski, VP Product Management
11:00 AM - 12:00 PM
Pueblo
Drive-Thru Spotlight: Dara Default & Invoice
Pull in for a streamlined look at Dara Default and Invoice. Get a quick tour of the latest updates that make your work faster, smoother, and built for the long haul.
Bart Bailey, VP Product Management
Amy Nolan, MGR Product Management
11:00 AM - 12:00 PM
Sonora
Money in Motion: Dara Cash Uncovered
Discover how Dara Cash brings new efficiency and visibility to payment processing. From real-time tracking to dynamic, detailed teller balancing, see how this module keeps your operations running smoothly and reliably.
Shane Leonard, SVP Product Management
Kevin Blackwell, VP Product Management
11:00 AM - 12:00 PM
Yucca/Palo Verde, 3rd Fl
Rules of the Road: Navigating Recent Default Reporting Changes
Regulations may change, but the course stays clear. This session will recap recent changes to default reporting for FHA, other agencies & the GSEs. A look into the plans for the next releases will also be shared.
Matthew Hoptry, Product Manager
Nick Bartlett, Risk & Change Analyst
11:00 AM - 1:00 PM
Pima
Steering the Course: Executive Strategy Forum (by invitation only)
Join Sagent's leadership for a reflective look at our journey so far, and the vision that is steering us toward what's next. Expect inspiration, insight, and direction - all in one stop. Lunch will be provided.
Chris Marshall, Chairman & CEO
Perry Hilzendeger, EVP Strategic Growth
11:00 AM - 1:00 PM
Gila
Sagent Smart Bar
By appointment only: When it comes to product knowledge, our Sagent Smarties are hip to be square. Schedule your appointment for a one-on-one meeting during this time.
12:00 PM - 1:00 PM
Anasazi Ballroom
Lunch Buffet
Your lunch break comes with a side of jukebox jams. Cue up a classic tune while you refuel with your pals.
01:00 PM - 1:50 PM
Hohokam Ballroom
On-Ramp Ready: Preparing for your Dara Journey
Get the roadmap for a smooth Dara launch. Learn what to expect, how to plan your timeline, and the key checkpoints to keep your team aligned from kickoff to go-live.
Shane Leonard, SVP Product Management
Jason Breault, VP Implementations
01:50 PM - 2:50 PM
Hohokam Ballroom
Follow the Neon Signs: Learn How Our Partners Are Lighting the Way
Step into partner spotlight, where innovation meets collaboration. Hear from 6 partners sponsors whose expertise helps power Sagent's continued journey toward smarter, stronger servicing.
Art Calhoun, VP Strategic Partnerships
Andrea Zubiate, MGR Partner Management
02:50 PM - 3:00 PM
Break
03:00 PM - 4:00 PM
Pueblo
Customer Drive: Exploring Dara Consumer
Experience how Dara Consumer elevates the borrower experience. From self-service tools to intiuitive design, see how every interaction is built for a friendlier ride.
Jennifer Johnson, SR DIR Product Owner Management
03:00 PM - 4:00 PM
Yucca/Palo Verde, 3rd Fl
The Scenic Route: Understanding Growth Opportunities in Non-Mortgage Loans
Explore the expanding world of HELOCs and consumer lending. See how LoanServ can support these products today and how Dara will pave the way for tomorrow's servicing flexibility.
Monica Orluk, DIR Product Manager
03:00 PM - 4:00 PM
Sonora
LoanServ: The Road Ahead
The LoanServ journey has been long and fruitful at Sagent. Learn where we've been and where we're heading with our LoanServ Roadmap into 2028.
Trey Barnes, VP Product Management
Joe Dombrowski, VP Product Management
03:00 PM - 4:00 PM
Pima
Open Lane Briefing: How Attorneys are Reving Up their Work with Sagent
Take a guided tour through the Attorney Portal, address current challenges, and see how Dara Core streamlines workflows for a smoother client journey.
JoAnn Goldman, DIR Product Management
03:00 PM - 4:00 PM
Gila
Sagent Smart Bar
By appointment only: When it comes to product knowledge, our Sagent Smarties are hip to be square. Schedule your appointment for a one-on-one meeting during this time.
04:00 PM - 5:00 PM
Anasazi Ballroom
Sponsor Shindig: Cocktail Hour with Exhibitors
Grab a drink for this shindig with our sponsors! This is a great opportunity to network, meet with with our various exhibitors, and learn more about their products and services.
04:00 PM - 5:00 PM
Gila
Sagent Smart Bar
Open hours: When it comes to product knowledge, our Sagent Smarties are hip to be square. Walk in to meet with our experts during this time, no appointment needed.
05:00 PM - 6:00 PM
Break
06:00 PM - 6:15 PM
Anasazi Lobby
The Sock Hop Shuttle: Off to the Party
Hop on, cool cats, and leave driving to us. Our shuttle service will run between the hotel and venue, so there's no need to rev your own engine.
06:30 PM - 9:30 PM
Cham Pang Lanes
Let's Go to the Hop, Oh Baby!
Join us for some '50s inspired fun, where we'll rock, roll, and boogie all night long. Wear your coolest threads if you dare! No wet rags allowed.
08:30 PM - 9:30 PM
Cham Pang Lanes
The Sock Hop Shuttle: Back to the Hotel
Hop on, cool cats, and leave driving to us. Our shuttle service will run between the hotel and venue, so there's no need to rev your own engine.
07:00 AM - 8:00 AM
Anasazi Ballroom
Studio '26: Professional Headshots
Step into Studio '26 for a fresh, professional headshot that puts you in the spotlight. Our onsite photographer will capture your best look - perfect for LinkedIn, company profiles, and beyond.
07:00 AM - 8:00 AM
Anasazi Courtyard
Breakfast Buffet
The diner is hopping! Get the fuel you need to start your day.
07:00 AM - 11:00 AM
Anasazi Ballroom
Route 66 Exhibitor Hall
Follow the signs to our must-see partner destinations! Discover new tools, integrations, and innovations designed to keep your servicing journey running smoothly.
07:30 AM - 8:00 AM
Gila
Sagent Smart Bar
By appointment only: When it comes to product knowledge, our Sagent Smarties are hip to be square. Schedule your appointment for a one-on-one meeting during this time.
08:00 AM - 9:00 AM
Hohokam Ballroom
AI in Mortgage Servicing
Join Sagent's new President for a discussion on the role of artificial intelligence in mortgage servicing - specifically the innovative and intellilgent ways it appears in Dara. See it live through specific use cases.
Monika Peltz, SVP Customer Success Management
Sridhar Sharma, President
Omer Farooque, Chief Technology Officer
Shane Leonard, SVP Product Management
09:00 AM - 9:45 AM
Hohokam Ballroom
Evolution of Investor Reporting: The Path to Modernization
Investor reporting is entering a new era. Join Freddie Mac and Fannie Mae for a candid discussion on reporting modernization initiatives, why they matter, and what it takes to operationalize them at scale. We’ll cover upcoming changes, key milestones, implications for data, timelines, and controls, and how Sagent is partnering with servicers to prepare and execute. Expect clear guidance on what’s changing, what’s required, and where to start so your teams can navigate from compliance to advantage.
Matt Tully, Chief Compliance Officer
Shailey Bhatt - Vice President of Servicing Operations, Fannie Mae
Kate Mossop - Vice President & Portfolio Product Owner, Freddie Mac
09:45 AM - 10:45 AM
Hohokam Ballroom
Service Station Spotlight: Partners who Power the Journey
Pull into our sponsor service station to hear from our premier sponsors. Our Titanium sponsors share their tune-up tips and show how collaboration keeps every project running strong.
Joe Dombrowski, VP Product Management
Perry Hilzendeger, EVP Strategic Growth
10:45 AM - 11:00 AM
Break
11:00 AM - 11:45 AM
Pima
Clearing the Path with Dara Default, Claims, Bankruptcy & Foreclosure
Discover how Dara streamlines the complex world of default management. From bankruptcy to foreclosure, learn how automation and visibility improve every step of the process.
Anne Beck, DIR Product Management
JoAnn Goldman, DIR Product Management
11:00 AM - 11:45 AM
Pueblo
Turning the Corner: Dara Loss Mit & Collections
See how Dara's connected modules handle loss mitigation and collections with speed and precision, resulting in a smarter approach for customers, compliance, and your teams alike.
Jennifer Johnson, SR DIR Product Owner Management
Hunter Stair, SR DIR Product Management
11:00 AM - 11:45 AM
Yucca/Palo Verde, 3rd Fl
Mapping the Route: From LoanServ to Dara
This session kicks off your data journey from LoanServ to Dara. We’ll start with a high-level look at how core data is mapped today and highlight key considerations for customers with custom data in LoanServ. From there, we’ll shift gears and explore how data access and tooling evolve in the Dara ecosystem, including near real-time availability and more flexible ways to work with your data. Attendees will leave with a clear checklist to guide data readiness and a practical roadmap for navigating what’s possible in Dara.
Trey Barnes, VP Product Management
Joe Dombrowski, VP Product Management
11:00 AM - 11:45 AM
Sonora
Keeping It Balanced: Dara Escrow in Action
Peek under the hood of Dara Escrow and learn how it simplifies management, improves accuracy, and delivers seamless integration - keeping every account running smoothly.
Karyn Mooney, Prod Business Analyst
Victor Renfroe, MGR Product Management
11:00 AM - 1:00 PM
Gila
Sagent Smart Bar
By appointment only: When it comes to product knowledge, our Sagent Smarties are hip to be square. Schedule your appointment for a one-on-one meeting during this time.
11:45 AM - 12:00 PM
Hohokam Ballroom
The End of the Road: Closing Celebration & Next Stop 2027
Celebrate another great Ignite journey! We'll hand out prizes, share highlights, and reveal where our next adventure will take us.
Monika Peltz, SVP Customer Success Management
12:00 PM - 1:00 PM
Anasazi Ballroom
Lunch Buffet
Your lunch break comes with a side of jukebox jams. Cue up a classic tune while you refuel with your pals.
12:00 PM - 1:00 PM
Anasazi Lobby
Check-In for Hands-On Training
Customers joining us for Hands-On Training will check in during this time to receive valuable information about the training schedule.
Because we’re fine tuning every detail, the Ignite agenda is subject to change as we continue to ensure the best content for our attendees.
Featured Speakers
Sagent Speakers
Why Ignite Matters
Yes, Sagent knows how to throw a good party (we’ll happily own that). But at its core, Ignite is about powerful content, real collaboration, and time together that actually makes a difference. This is our annual chance to gather our customers and partners under one roof - with purpose, with energy, with plenty of momentum. Let’s Ignite!
Sponsors
Titanium
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